Returns & Exchanges

At REGALROSE, we want you to be completely satisfied with your purchase. If you are not entirely happy with your items, you can return them within 30 days of receipt for a refund or exchange, provided they are in their original condition.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Package Your Items

    Securely pack your jewelry in its original branded packaging to ensure it remains protected during transit.

  • 3.
    Ship the Parcel

    Print your generated returns label and drop off the package at your nearest authorized courier location or post office.

  • 4.
    Receive Your Refund

    Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.